Qualifications in Insurance

Our programmes in Insurance leads you to earn professional certifications that lead to successful and rewarding careers in technical roles in insurance in large insurance companies across the globe.


Award in General Insurance
Award in Customer Service in Insurance

Award in General Insurance

The Award in General Insurance helps develop a basic understanding of insurance principles, procedures and products in insurance and is ideal for candidates who want to begin their career in the insurance industry. Upon earning the Award in General Insurance, you will be able to demonstrate knowledge and understanding in:

  • Basic principles of insurance.
  • Main legal principles related to insurance contracts.
  • Main regulatory principles related to insurance business.
  • Key elements to protect consumers.
  • Key aspects of ethics, corporate governance and internal controls.

Qualification provider :

Chartered Insurance Institute (CII), UK
The CII is the world’s largest professional body dedicated to insurance and financial services.As one of the largest examination and qualification awarding bodies in the UK,the CII has delivered education to over one million students in the last few years.Success in CII qualifications is universally acknowledged as evidence of expertise and understanding.

Exams :

2 Hour Examination – 100 MCQs

Advantages :

  • Upon completion, candidates are eligible to use the designation ‘CII (Award)’.
  • On completing the Award in General Insurance you will hold one of the three Awards needed to complete the Certificate in Insurance and Financial Services.

Award in Customer Service in Insurance

The Award in Customer Service in Insurance helps build the skills and knowledge required to deliver excellent customer service. Upon earning the Award, you will be able to demonstrate knowledge and understanding in the following areas:

  • Fulfil customer requirements in the insurance sector
  • Collect customer feedback to improve service in the insurance sector
  • Develop good communication skills to maintain and build client relationships in the insurance industry
  • Deal with conflict within an insurance environment
  • Keep accurate and confidential records when dealing with customers
  • Manage own workload and time to meet business requirements and timescales

Qualification provider :

Chartered Insurance Institute (CII), UK
The CII is the world’s largest professional body dedicated to insurance and financial services.As one of the largest examination and qualification awarding bodies in the UK,the CII has delivered education to over one million students in the last few years.Success in CII qualifications is universally acknowledged as evidence of expertise and understanding.

Exams :

1½ Hours Examination – 50 MCQs

Advantages :

  • Upon completion, candidates are eligible to use the designation ‘CII (Award)’.
  • On completing the Award in Customer Service in Insurance you will hold one of the three Awards needed to complete the Certificate in Insurance and Financial Services.